Archive for the 'CRM Systems' Category...
Filed under CRM Systems
Oracle is enhancing the mobile options it offers to Siebel CRM On Demand customers through partnerships with best-of-breed application vendors and device manufacturers. Earlier this year, for example, it announced a partnership with BlackBerry maker Research In Motion. More recently, it struck a deal to integrate Siebel CRM On Demand with Vettro’s portfolio of mobile on-demand sales applications. The combo allows mobile users to create and manage business information from standard wireless smartphones or PDAs.
Original post by Erika Morphy and software by Elliott Back
Filed under CRM Systems
Salestream Software has launched an upgraded version of its e-mail marketing add-in for Microsoft Outlook. PoliteMail 2.0 allows users to craft 1to1 marketing messages instead of generic e-mails. Its major selling point is that users don’t have to leave Outlook to use PoliteMail. Additionally, the new version of the software has enhanced tracking and reporting features, including a function that indicates whether an e-mail is being forwarded by recipients.
Original post by Erika Morphy and software by Elliott Back
Filed under CRM Systems
Oncontact Software has released a new version of its CRM suite that is fully interoperable with Microsoft’s Windows Vista operating system. This is the first release in a two-part rollout: Oncontact will release an enhancement to its Web offering in August. Designed to be installed with little integration required, Oncontact offers typical CRM functionality, including compatibility with Microsoft SQL Server and Microsoft Office 2007.
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Original post by Erika Morphy and software by Elliott Back
Filed under CRM Systems
Information Builders in May announced a new version of its WebFocus business intelligence tool set that it said improves integration with Microsoft Excel and adds portable dashboards. WebFocus 7.6.1 adds a plug-in for Excel, called “Quick Data,” that connects the BI tool’s reporting engine directly to the Microsoft spreadsheet, the company said. It was unveiled at Information Builders’ Summit 2007 user conference in Las Vegas. The link will allow users to build BI reports from within Excel and see accurate, up-to-date data when they open Excel, the company said.
Original post by Heather Havenstein and software by Elliott Back
Filed under CRM Systems
Google in May introduced a revamped release of its Google Analytics service with several updates, including an expansion of the Web site usage monitoring tool’s data reporting capabilities. Products like Google Analytics continue to attract the attention of large companies looking to understand how users arrive at their Web sites — and what they do once they get there. Data compiled by such products can help webmasters make their sites more effective tools for displaying online ads, providing sales leads and generating e-commerce transactions, Google said.
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Original post by Juan Carlos Perez and software by Elliott Back
Filed under CRM Systems
St. Paul, Minn.-based Lawson Software said Monday it would begin selling one of its core business-software products as a service, joining other software vendors that are letting customers rent their products instead of owning them. Lawson’s Human Capital Management On-Demand product will be sold on a subscription basis with customers paying for monthly usage, said Larry Dunivan, vice president of the company’s Global Human Capital Management Products.
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Original post by Leslie Brooks Suzukamo and software by Elliott Back
Filed under CRM Systems
Oracle has taken what it deemed to be the best CRM features from Siebel 8 and PeopleSoft 9, as well as some of its own native functionality, and incorporated them into its latest E-Business Suite release, version 12. “There have been improvements made across all three applications,” Mike Betzer, vice president of Oracle’s CRM Strategy, told CRM Buyer. The common thread running through the three enhanced applications, he continued, is increased usability. “Our whole focus has been to make the user interface easy to use.”
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Original post by Erika Morphy and software by Elliott Back
